Benefits

Missing luggage can equate to loss of productivity and compensation to guests. By efficiently tracking luggage through MS SHIFT Bell, losses are reduced and search time for misplaced items is minimal. Staff can spend more time creating a positive guest experience instead of wasting precious time searching for bags.

Reporting functions give managers an overview of how volume is handled and processed with extensive visual graphs. Printable metrics provide a powerful tool for illustrating productivity and traffic flow in the hotel lobby. Managers now have a way to share quantifiable information about guest interactions that happen in the dynamic hotel lobby environment.